Business phone number for two way text.
J
Jackie Bailey
With our previous software we used our land line phone number for our texting as well. Clients could text us directly on that line and it showed up and our software chat. This was a HUGE PLUS for us with our previous software. It would also show the 'salons'' phone number when they receive text/confirmation from us instead of a random number they don't recognize. And especially for those who plan to use the front desk AI. It's fairly useless for the after hours clients if the guest can only text us if we text them first.
Autopilot
Merged in a post:
Text Messaging From Our Existing Business Number
P
Paris Cimino L6
Please allow businesses to use their existing phone number for chats, appointment reminders, and marketing texts.
We've used a third-party texting company with our business number for over 10 years and continue paying for it to avoid confusing clients and changing our marketing materials.
Many clients filter unknown numbers on their phones, causing them to miss important messages and reminders.
Other software companies allow texting from an existing landline. Offering this feature would save businesses money, improve communication, and make things much simpler for everyone