Hi,

We’d like to share feedback regarding the need for simple discount codes within the booking flow in Phorest Salon Software.

At the moment, there is no straightforward way to offer customers a simple “enter code → receive discount” experience during booking. This is a significant limitation, especially for modern marketing use cases.

Key issue:

* No simple, flexible discount code system directly in the booking flow

* Existing alternatives (e.g. gift cards) are more complex and add friction

* This makes campaigns harder to execute and reduces conversion

Why this matters:

Discount codes are essential for:

* influencer collaborations

* referral campaigns

* paid advertising (Meta, Google, etc.)

* time-limited promotions

Customers are already familiar with entering a code at checkout. When this option is missing, it creates unnecessary friction and limits campaign effectiveness.

Suggested solution:

Introduce a simple and flexible discount code system that:

* allows customers to enter a code during booking

* applies the benefit instantly (e.g. fixed amount or percentage discount)

* works seamlessly on mobile

Recommended features:

* ability to create multiple codes

* rules for usage (valid dates, specific services, first-time customers, etc.)

* usage limits (e.g. per customer or total redemptions)

* basic tracking and reporting (code usage, revenue impact)

Benefits:

* higher conversion rates in campaigns

* easier and clearer communication to customers

* better tracking of marketing performance

* reduced friction compared to alternative solutions

This feature would significantly improve the effectiveness of marketing efforts and align the booking experience with common user expectations.

Best regards,

Jussi

Float Studio