The new layout just does not work for us | Desktop Appointment Diary

The new layout just does not work for us

Amy Miller

we cannot navigate as easily this new layout and it's holding our clients up. Where has the option to go back to the old layout gone? Please sort this asap

Phorest Product

Hi everyone. Thanks for your honest feedback. We are using all our resources to improve your experience with the new Phorest. We are constantly shipping improvements and listening to you. You can follow all the improvements here https://phorest.canny.io/changelog
In the last couple of weeks we've made improvements to
The text and colours we use to match the old software
Client retail history in the purchase screen
Manually add a voucher when checking out
Process course sessions directly in the purchase screen
Scan a product on the appointment screen
We've lots more on the way. Next up we are bringing back the Staff Qualification Checker and the ability to add a product on Phorest Go and check out on the new Phoerst desktop.
We also hear you on speed. We are working on making it as a fast if not faster than the old Phoerst. You'll see these improvements over the coming weeks.
Without getting your feedback earlier in the process, we would not deliver the quality you've come to expect, and deserve from your Phorest. We are more than happy to jump on a call with you if you like. We'd love to hear what you have to say in more detail.
Cahir,
Product Manager

Aaron Kent

The entire new system is awful. I hate that phorest is constantly working on things by making them worse.

Holly Walters

Yes!

Nicole A Copia

PLEASE REMOVE THIS NEW LAYOUT WE WANT THE OLD ONE BACK THIS ONE IS TOO MUCH WE HAVE TOO MANY CLIENTS ITS NOT MAKING IT EASIER ITS MAKING IT HARDER :( ALSO IT WONT LET US GO BACK TO THE OLD LAYOUT LIKE LAST TIME :(

Trish Jardine

Staff Qualifications , when changing staff name , it keeps jumping back. this holds reception up when booking treatments. time wasting when your busy.

Trish Jardine

We used to able to move columns to see full product description, can't see the sizes of products in different mils. not user friendly

Lynne McCarthy

Not being able to select products from previous purchases is tedious and takes so much longer

Texas Kotsch

I like it. I think it can feel more tedious due to being in a habit of checking out, but it allows more room for detailing. My favorite is itll show the date AND time of their next appt. And rebooking is nice. Checking out a service isnt my favorite, but like anything new, takes time to adjust.

Matthias Herzberg

We need more clicks now to make a booking or to do the payments. It‘s frustrating

Denise Bennett-White

Same it’s soooo frustrating!!

→