qualified staff
complete
Melissa Vredenburg
When booking an appointment I don't want every service showing up as an option for all stylists. I have certain services that are only for myself that my stylists keep choosing even when I have the service turned off for them
Autopilot
Merged in a post:
Turn off new services being opened for all staff when they are added
F
Fern Nieuw-Chapell
Please can we have an option to turn off adding new services for all staff? We are having real issues when adding a service, that only 1 or 2 employees are qualified in or training in. It is automatically added to every single one of our 40 staff members, so we then have to go through one by one deleting it out for them, which is incredibly time consuming and open to mistakes if you forget to press save! these staff Include our front desk team. This is a real problem for our online booking as well, as you can imagine. Please can you find a fix for us?
Cahir Hennessy
updated the status to
complete
Cahir Hennessy
You can now see exactly who is qualified or not, when booking a service.
Cahir Hennessy
updated the status to
in progress
Cahir Hennessy
Merged in a post:
View only services the therapist is qualified to do
Y
Yvonne Maher
When you click in to make an appointment, only the services that the therapist is qualified to carry out should come up. Not every service that is currently available in the salon. This would save a lot of scrolling and time on the phone, especially for new staff and fewer errors. I am aware a prompt pops up after you have chosen the appointment, but there would be no need for the prompt if only the qualified services were attached to the therapist.
S
Sally Caudren
Please, please, please have this! We had it on our previous system, Premier software, and each team member only had the services listed that they were qualified to do. This meant that the list was short and no appointments could be booked in error.
Lani Cochran
The new appointment planner isn't helping with that either! When selecting a service and then selecting staff, it gives our entire staff list. Reception needs to be able to remember who is qualified for what? Makes no sense.
M
Maria Jenkins
I am not sure about this. We have some providers who are not qualified for services in the system because they don't typically perform the services, but they will occasionally do the service for a specific client. We need to be able to book those.
Phorest Product
Merged in a post:
Prevent staff overriding "unqualified" warning
T
Tim Knight
As a rule, I do not want staff to be able to override the warning "selected staff is unqualified for this service" because it causes chaos. I do not believe that is currently an option in Access Levels. (Sorry - this is in the wrong category. Obviously this is an appointment issue)
Phorest Product
updated the status to
gathering feedback
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