Problem icon
K
Kate Bradshaw
Please could an icon be added that indicates a problem client (or an alert that indicates on booking a problem) I appreciate this can added to notes but an indicator would be useful. Thanks.
M
Maire Deane
I would love an Icon like a hazard sign also just as an indicator so that maybe if they havent come in for a patch, need to contact or pay a deposit we can see it straight away and know there is a follow up needed.
Phorest Product
Hello Kate!
Can you clarify this so we better understand it?
Are you requesting a way to manually add an icon so that staff knows that this client might have some notes that require attention prior to booking? Or for the system to identify some pre-defined problems and then raise them up?
Thank you for the feedback,
Tomás Vasconcellos
K
Kate Bradshaw
Phorest Product:
Hi Tomas. Thanks for reply and for looking into this for me. It’s the first description that you mentioned. So something that indicates an issue with a client & that the notes need to be read. I know that notes can be highlighted which I have done in this instance.
(We have a client who is a serial no show). Thanks again, Kate 🙂