Price Adjusment
awaiting response
M
Mahlaina Wheaton
When we schedule a reservation using the rebook all services button, this feature is broken. When we rebook all services it has pricing attached to the rebook all. This feature should automatically rebook the services but have the pricing with the scheduled service provider. For example: If i rebook a service from a senior stylist with a new talent stylist it is rebooking the service under the new talent with the senior staff members pricing. This can be a huge problem in the future and needs to be fixed asap!
A
Alex Heavens
I have mentioned this before, we gave a discount once and if you click that appointment from history it rebooks with same discount applied. found some clients had repeatedly received discount for months due to this error/bug. Clicking from a clients history should select the treatments and appropriate price not previous!
Phorest Product
awaiting response
Hi Mahlaina Wheaton,
Are you currently clicking the checkbox in the move/copy prompt to apply the per staff pricing? If you are and the incorrect pricing is being applied I will raise this with the team asap.