No gaps between clients
gathering feedback
E
Essi Stenroth
Is there a function in appointment manager that prevents gaps between clients appointments? If not, there really should be.
Phorest Product
gathering feedback
Hi folks,
We hope to look at the settings / logic for available slots later this year.
One of the changes we are looking at is for the gap setting to look both before and after an appointment to prevent unusable slots.
Another is potentially prioritising slots that are back to back with another appointment, break or shift start/end.
Would these changes help with this issue? Is there anything else you would like to see in regards to how we generate available slots for appointments?
Seán
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Chris Hadaway
1000% agree with this feature, there is no point phorest offering us a staff utilisation report if the system does not support and assist in this
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Emma Hart
This is a simple function available in gettimely and it’s great. Gives staff much more control of our diaries and fills white spaces easily
k
karanfrancis
Priorotising back to back appointments, optimising white space allowing larger bookings in optimised whute space
Phorest Product
gathering feedback
Hi folks,
We hope to look at the settings / logic for available slots later this year.
One of the changes we are looking at is for the gap setting to look both before and after an appointment to prevent unusable slots.
Another is potentially prioritising slots that are back to back with another appointment, break or shift start/end.
Would these changes help with this issue? Is there anything else you would like to see in regards to how we generate available slots for appointments?
Seán
S
Simon (Düsseldorf) Li
Phorest Product
If possible the gap prevention should only offer appointments that are within our chosen parameters.
I think it should be work with a chosen preferred gap size with higher values than 60 minutes.
The system should not offer any bookings that would create gaps smaller than the chosen size.
Maybe you could make it also a native function to limit certain services to certain days of the week and limit the amount per stylist per day.
S
Sadie Steele
Phorest Product when we book apts, we always try to book back to back with other apts, so that there is no gap between an apt that just happened, or the next one coming up. It would be nice if online booking also incorporated something like this as others are saying, so as not to create unusable gaps. With the new schedule on our end, the zoom feature is really weird and you have to be really zoomed in to book in 5 minute increments so that its possible to book without a gap, (or at least book in a timrely manner without having to go in and type the new time in the appoitnment creation process) which is not ideal since its then hard to read the rest of the schedule at such a zoom. The ratio of the last mod was better.
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Liane Robson
Phorest ProductThis is something I have also been asking for, and would be a fantastic feature. As others have said, Timely set up includes 'padding time' before an after treatments, which we can can set for specific treatments. This is allows for set up/clear down times. At the moment, we have clients booking online, creating back to back appointments for massage, where we need time to clean down/set up etc. Really hope this feature comes in ASAP! Thank you Sean
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Sophie Tester
Agreed, Also if a client is booking online and they cant get booked for that certain day but you may have an appointment to move up or down to fit them in, they have no way of communicating with us. loss of client if they want a specific day. i wil always happliy stay on later if needed
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Grace K
I agree we need this feature too ASAP
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Simon (Düsseldorf) Li
The current gap prevention feature doesn’t work properly btw
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Liane Robson
Simon (Düsseldorf) Li agree
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Gemma K
Agreed it is such a pain when a client books in with a 20 minute gap between them and last client, impossible to fill and you don't want to have to continuously call clients to have to move their appointments