Linked Phone Number
J
Julie A
When a phone number is linked to another client (children, etc.) the phone number does not show up under client information on the appointment screen. Now you have to go into their client information to find who phone number is linked with.
K
Katrina Roitburd
Also when linked accounts the text reminders don’t work right. they don’t get them for certain appointments. A mom owns the phone number and all her kids are under that number . The mom should get text reminders for every single apt booked with that number it doesn’t happen and there is no clear way to figure out why or who will get a text reminder . HUGE frustration for us and our clients
H
Heather Stafford
Phorest Admin Please, please, please change this as soon as possible. It really makes adding and updating accounts a pain when two people can't have the same cell number. This needs to be optional and should be an easy fix to simply turn it off.
H
Heather Stafford
Phorest Admin Phorest Support Any update on this? This feature is only good if you actually want to use it.
Phorest Product
Merged in a post:
Phone numbers
I
Isabella Kennedy
When a phone number is linked to another account instead of how the old system was, It is now in the client card. You have to go out of your way to get to the phone number.
T
Tina ~
this is such a huge issue for us also. Phorest please make linking clients an optional feature. it causes problems every day for us. You also cannot used the app to check in if they are linked clients.
H
Heather Stafford
Tina ~ I agree! It needs to be optional! This is a terrible feature. It should totally be optional.