Improve Waiting List (Cancellation List) & Make Available Online
in progress
J
JoAnn *NO NEW CLIENTS, PLEASE* LS
It would be fantastic if clients could opt to put themselves on a waitlist when booking online-for general availability and for specific service providers. The desktop waiting list also needs updates so we can select a range of availability instead of just a specific date and time.
Phorest Product
updated the status to
in progress
We are currently working on a new and improved waiting list that provides much more flexibility as well as being available online.
We will be working on this for the rest of the year and will be publishing updates as we go.
Seán
Autopilot
Merged in a post:
Online booking standby appointment
M
Matthew Kitching
Wouldn’t it be great if clients could select days and times via the online booking for a particular service(s), but if no availability is shown they can request a ‘notify me’ if time becomes available in their window of preference. Also if we(the business owners) could see that request, in case we can juggle a bit of time and to see who is waiting for appointments and the services.
B
Brooklyn Diamond
Do we have a eta for this?
J
Jamie Stewart
Phorest....Will you be able to add package services to the new waitlist?
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Mia Tran
"pencil in" someone on the wait list that fits the appt that just got cancelled. Have option to auto book it or we have to approve to make it official. Send a notification to that client they got the appointment and also the stylist. That way it holds the appt before we book it for a new booking.
J
Jenny .
waiting list needs to be time relative not just morning or afternoon
Phorest Product
Merged in a post:
Clients can add them selves to the wait list
M
Meagan Maurici
It would be great if clients could add them selves to the wait list online
Phorest Product
Merged in a post:
New Waiting List Update Feedback
R
Reem Sayadi
- Add a client search in waiting list screen
- On a client's profile, indicate that they are on the waiting list
- Allow clients to be on multiple stylists/service providers waiting list OR choose a service provider level in general
- Select a date range and not just manually select each day as well as better time ranges (example 12 PM onwards, or first appointment of the day, etc)
- When adding waiting list clients to schedule, confirm searching for more clients before adding someone else after clicking 'Do Not Book'
- Have the option to send emails (toggle it on or off) that an appointment is available and they can book it
- Make it easier to view current appointment and past appointments instead of having to go to the client card through the waiting list
Phorest Product
Merged in a post:
Waitlist bitton
C
Charlie Gauger
We love the new waitlist feature but unfortunately when we're going to select certain dates it doesn't show the done button under the calendar on the screen. We also would love to see this feature available online and have an "End Date"
Phorest Product
Merged in a post:
Clients put themselves on waitlist
D
Daniella Drewry
if clients want to book an appointment online but if staff are full - they can put themselves on the waitlist
Rachel Jenkins
Yes! There is very little value in a waitlist that is 0% automated.
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