If a client makes an appointment for today but has an appointment for Saturday there is noway of us knowing unless they tell us to cancel that future appointment. There should be a pop up or way to show when booking or message to stop no shows
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sheardecadencehair
Michelle Bolger
Absolutely , if a client has an app for today but forgets they have one and calls again to make one the system will just make it without letting you know they already have one in for that day , so the customer could have two appointments in on the same day making you think you are busier than you really are and also refusing new customer, the old way always let you know
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Rowena Yeager
This is so so so important! BIG challenges with this.
Phorest Product
Merged in a post:
Show when a client has two appointments booked close together
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Sophie Butler
Sometimes clients forget or don't mention that they have an appointment booked and then will call to make another booking. On SalonGenius there was a function that if a client had two appointments within a week of each other, a warning would flash up to say in case it was a mistake. It would be handy to have this function on Phorest as well.
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Phoenix Bray Lang
yes!!
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Anne Moore
Yes!!!!
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Faith Gonzalez
THIS! This would be so helpful.
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Simon Li
Pls prevent this in general by not allowing multiple appointments in a choosable timeframe
Phorest Product
Merged in a post:
Phorest Desktop - Double Booking Flag
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Susan Bell
If a client already has a booking on the same day to prompt that the client already has a booking to prevent double booking of the client
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SImon Li
The system should allow such bookings in the first place.
We should be able to set a minimum time space in between visits for every service.
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Owner Login
Omg yes! A pop up should happen if the client has appointments on or around the same date !! Please please ! Would save so much money on cancellations and it would save so much back and forth calling clients
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