enable being able to send out request for deposit link
complete
A
Aoife Durnin
T
Takako Mogami
I'm happy to know! Is it available in Germany as well?
A
Alex Bolt
Great news, but is the only way for it to automatically send to clients is with Phorest AI? Because it's going to be a very admin heavy task to go through every single appointment that wasn't booked online to request a deposit
Tomás de Vasconcellos
updated the status to
complete
Good news, this is now possible! You can send a Payment Link by SMS and/or email to take a deposit or securely capture card details. You can also add an expiry and auto-cancel the appointment if the link isn't paid in time. Here is how to set it up: https://support.phorest.com/hc/en-us/articles/34681018433938-How-can-I-send-a-Payment-Link-to-take-a-deposit-or-securely-capture-card-details
I'll mark this as complete. Let us know if it doesn't fully cover what you need.
B
Becky Laroc
Tomás de Vasconcellos It is very helpful to have this feature but it is still limited. It would be useful if we could send a payment link for clients purchasing products etc or if clients have a treatment that is on account to be able to send a payment request for those amounts.
Tomás de Vasconcellos
Becky Laroc: Good shout Becky and good news! It's something we're actively working on right now. I can't share a timeline yet (I'd rather not promise a date and get it wrong), but it's genuinely in development, not just sitting on a list. I'll post here an update when the feature is on! Thank you Becky!
D
Dirk Heisler
Tomás de Vasconcellos We are eagerly waiting for this. When will it be available in DACH region?
Tomás de Vasconcellos
Dirk Heisler: Can't give you an ETA on this Dirk, the developers and product team are currently working on this. It won't take long p🙏
Tomás de Vasconcellos
Merged in a post:
Email deposit link - instead of manual entry
L
Liam Thompson
Im sure this has been brought up before but we need the option to email a client a payment link for deposits.
Clients don't always have the physical card on them or feel unsafe saying card numbers over the phone. The ability to send a deposit link would also mitigate staff forgetting or having to chase up clients who haven't paid. :)
Tomás de Vasconcellos
Merged in a post:
Deposit link
A
Ailidh Roberts
Would be great if we could send links to clients to pay deposits, some clients don’t want to give details over the phone and it would be really handy for social media enquires.
Tomás de Vasconcellos
Merged in a post:
Text message with link to take Deposits
W
Wendy Guppy
With the Christmas season coming it would be amazing if we can send a link via text message to take a deposit for bookings.
Tomás de Vasconcellos
Merged in a post:
we need a booking fee payment link
A
Ardor Reception
We have been told since we started with phorest that this is coming and we still haven't seen it. For what we pay on phorest for reminders I still need to constantly follow up with clients to manually pay their booking fee. This is a big issue in our business at the moment with clients wanting a link to be sent for ease.
Tomás de Vasconcellos
Merged in a post:
Deposit link sent by email or sms to confirm phone bookings
A
Alison Heneaghan
Clients uncomfortable giving card details over phone, allows them to be sent a secure link to pay deposit online when booking about on the phone.
Tomás de Vasconcellos
Merged in a post:
Booking link to confirm appointment an pay deposit
J
Jessica Cornforth
It would be good to have every client pay a deposit, whether that be booking online or adding them in over the phone. One of the team uses another booking app for their other business and every single client that they enter into the diary gets an automatic email straight away that asks them to confirm the appointment and enter their bank details to pay a deposit. This would be great to have and save a lot of upset with no shows and late cancellations as some people refuse to pay, and we don't have everyone's card details, but we would if you had this feature.
W
Wendy Guppy
yes please we have been waiting for this feature for over 12 months. I thought by last Xmas it was close to launching but haven't had any updates since. It is desperately needed.
Load More
→