Automatically resend a confirmation email when a client moves their appointment
S
Suzi Satchell
When a client needs to change the date/time of their appointment we use the copy and move function to do do but the client doesn't get a confirmation email to say this has been done. Clients very often call or email back to ask if the appointment has indeed been rescheduled, as they currently do not received confirmation of this.
Cahir Hennessy
Merged in a post:
Ability to resend an appointment confirmation, reminder, review
B
Betty Thomas
It would be great to send a second appointment reminder when the guest has not confirmed. EX: afternoon/eve prior to appointment to be able to cllck a button to RESEND reminder.
Cahir Hennessy
Merged in a post:
Send client confirmation of rescheduled appointments
P
Paula Spence
Send client confirmation of rescheduled appointments, if changed by either client or backend by staff.
Reschedules can be a few weeks/months in advance and not ideal to have to wait for reminder 48 hours before appointment.
Thank you
Cahir Hennessy
Merged in a post:
confirmation Email when rescheduling
M
Michelle Carter
We are receiving complaints from clients that they are not receiving a confirmation email after rescheduling an appointment. this would be helpful for them when planning their schedule in advance. Some people wait for the confirmation email to place the appointments in their calendar. When they receive the email reminder 3 days before the appointment they may have other things scheduled and call to reschedule as they didn't realized they had an appointment.
Phorest Product
Merged in a post:
WHEN A GUEST RESCHEDULES THEIR APPOINTMENT!
A
Angela Cimino
when a guest rescheduled their appointment, they should get another text notification of their new rescheduled appointment. I have had several people call because they’re confirming that the appointment was changed. That is something that absolutely should be available phorest users!
A
Aubree Edwards
Being able to send a re-send the reminder link text message would clear up many issues. A simple "re-send confirmation button" somewhere if a client hasn't confirmed yet would SECURE TIME AND MONEY for the salon, 2 very important things to prioritize. Thanks!!
Tomás de Vasconcellos
Merged in a post:
Automatic email to client of appointment changed time
K
Kulwinder Mall
Currently if we have to move a client 5 minutes to facilitate another client. We would have to contact client direct which is time consuming. If we could change on the diary and a prompt was made of ( update client by email or txt ) then this would be more efficient
Tomás de Vasconcellos
Merged in a post:
A button to resend a text message if client hasnt received or responded
A
Angela Olsen
Can we have a button either on the clients card to resend a confirmation text. Or just have an option to resend. We prefer the client confirms rather than a verbal so it records it in the system for any possible future problems/issues. Thanks!
Tomás de Vasconcellos
Merged in a post:
Notification about rescheduling an exiting appointment
A
Andrian Cucovei
Clients are complaining that they not recieving any notification about their resceduling.Usually they contact us about changes. No one (client and staff member) no reciving any notifications about rescheduled appointment. Can you please add this as email notification for clients and app notification for staff
Tomás de Vasconcellos
Merged in a post:
New text/email confirmations
C
Carla Briscoe
The ability to send new texts and email confirmations for appointments that are rescheduled.
Tomás de Vasconcellos
Merged in a post:
resend a confirmation email
H
Hannah B Bradford
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