Appointment disappears when double clicking
under review
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Jillian Chaffin
sometimes when moving an appointment to a new date using the copy/move feature, once it is moved when you double click the appointment block, it disappears. it doesn't actually delete from the calendar, but this is an annoying glitch when trying to confirm the appt with a client, or make changes to it.
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Jo .
I'm glad I'm not the only one experiencing this!
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Jose Segura
I have encountered this issue too without using the copy/paste feature and while viewing daily calendar. Pressing F5 brings back the appointment but if I click one more time, it disappears again.
Phorest Product
marked this post as
under review
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Jessica Collins
I have experienced the same issue when copy/pasting appointments. I have noticed that it sometimes only happens on the original terminal. When I switch computers, the appointment does not disappear when clicked.
Phorest Product
Hi Jillian Chaffin,
Thank you for letting us know. Have you noticed if this happens in particular circumstances? (e.g. mostly when you are viewing one staff members calendar in week view)
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Jillian Chaffin
Phorest Product: it happens most consistently when moving an appointment to another date. happens with all staff in week and day view.
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Jessica Collins
Phorest Product: I have experienced the same issue when copy/pasting appointments. I have noticed that it sometimes only happens on the original terminal. When I switch computers, the appointment does not disappear when clicked.