Accept or decline an online booking
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Ranee Saylor
It would be great if we had the option to accept or decline an online booking. Often times if someone cancels that spot gets filled by an online booking and we have clients that have been on a wait list for 2 weeks. We usually rearrange the book, but I feel that if we had the ability to accept or decline both sides could benefit, the online booker and the person on the cancelation list. It could be a toggle format to turn off and on for certain stylists
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Paula Morgan
I feel like this would be a great option… on my side of things I would prefer the appointment to be booked and then if we need to change it have the option to decline, say within 24 to 48 hours… I’m pretty sure it does say on the booking that we will be in touch if anything needs to be changed, but it would be great just to press a button and they get a message to choose another date/time… ☺
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Michael Messenger
I understand ehete people are coming from.most of the time online booking has it spot-on; sometimes ee need to intervene and change things. We have email notifications for all online bookings that ensure ee check every single online booking
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Sarah Stephenson
I agree we had this with a different software and it was great also worked if we wanted to juggle the time as well as checking waitlist