Ability to resend an appointment confirmation, reminder, review
under review
B
Betty Thomas
It would be great to send a second appointment reminder when the guest has not confirmed. EX: afternoon/eve prior to appointment to be able to cllck a button to RESEND reminder.
Phorest Product
marked this post as
under review
A
Angela Olsen
Also if we send a manual SMS after the texts have gone out for the day, can this be recorded in the client card as sent under the communication section please. So many clients claim they dont get this message and it would be great to have this tracked in their card. Thanks!
J
Joanne Dickinson
Yes totally agree, this was a great option on our previous software provider that Phorest need to get set up ASAP!
S
Sam Rawls
Yes! Our last booking software allowed us to do this and it saved us tons of additional confirmation calls. I am so sad we updated our software to Phorest and it doesnt have this...yet!
H
Hannah Taylor
Yes this would be good!
C
Charlie Varkonyi
Defiantly we should be able to send individual reminder by any time we wish to / we should be have this option under the the appointment / more feature and it should be optionable by SMS or Email both.
L
Lesley - Jane Carruthers
yes, used to have this with another software, it was really useful
P
PAUL GUSTAFSON 3RD.
yes
K
Kerrianne Gonzales
Absolutely agree
Phorest Product
marked this post as
under review
Phorest Product
Merged in a post:
Email button to send a reminder manually when an appointment is changed from desktop
Joan Novak
2 Things...I would like a "email/SMS" reminder button that I can manually send to the client if they ask for a reminder prior to leaving or to automatically send if I reschedule their appointment from the desktop or app on my device.
I know it sends it if the client does it from their account, but for me to have those 2 features would be great so I don't have to reply to their rescheduling email to confirm they are rebooked would be great.
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