Treatment with Zero Time Allocation
C
Claire Evans
We offer add ons to our treatments that take no extra time. Would like option to add on/upgrade with no extra time allocated.
Phorest Product
Merged in a post:
0 min services
J
Jamie Stewart
We have many "add on" services, that would be great if we could add to a ticket without time being added
Phorest Product
Merged in a post:
Zero Minute Services
V
Valbona Tana
OR Invisible services: 0min services that respect processing time but do not block any time in a stylists schedule
Phorest Product
Merged in a post:
0 minute services
V
Valbona Tana
Invisible services: 0min services that respect processing time but do not block any time in a stylists schedule. This helps with online booking and allows the client to book accordingly. We are forced to use a 1 min service for a wash because if we don’t then the service does not respect the processing time. Example: if you do not book a finish/ shampoo/ etc. then an appointment that needs processing time can be booked at the end of the day. Also the 1 min service is awkward and blocks out too much time when the guests book on the 15min/ 30min etc.
Phorest Product
Merged in a post:
0 zero minute services!
V
Valbona Tana
Invisible services/ 0min services that respect processing time but do not block any time in a stylists schedule. This helps with online booking and allows the client to book accordingly. We are forced to use a 1 min service for a wash because if we don’t then the service does not respect the processing time. Example: if you do not book a finish/ shampoo/ etc. then an appointment that needs processing time can be booked at the end of the day. Also the 1 min service is awkward and blocks out too much time when the guests book on the 15min/ 30min etc. We can use this feature to build out packages accurately and streamline online booking.
Ex. Service 1 Hair Cut or No Hair Cut (0minute service)
Service 2 Single Process or No Single Process (0minute service)
Service 3 Balayage or No Balayage (0minute service)
Service 4 Blow Out or No Blow Out (0minute service)
Phorest Product
Merged in a post:
Ability to add treatment add-INS
P
Phorest Admin
We need to be able to add upsold treatments that enhance an experience without taking additional time. Currently, we can only do this by adding 1 minute services. This messes up the schedule flow BIG TIME.
Phorest Product
Merged in a post:
add on services zero minutes
K
Katie Wills
add on services currently add minimum of 1 min. These services do not require additional time and occur during the booked appointment
Phorest Product
Hi Jamie!
We're actually working on this! I can't give you an ETA, but we're starting this week to test with some salons. I'm going to ping the team to see if they can ping you so you can have a sneak peak and give some feedback on it!
Thanks for taking the time to reach out to us!
D
Denise Dinyon
For the end of day concern with online booking, we've solved that by using the Manager/Service/Advanced tab - Shut Down Time setting. If a gloss color takes 30 minutes + 30 minutes processing, the Shut Down time should be 65 or 70 minutes. That allows us to perform the service, process, and have 5 to 10 minutes to wash them out so that they are on schedule to leave when we close. Now that we've done that for all of our color services, it eliminated a lot of the online booking challenges.
H
Heather Stafford
Denise Dinyon what is the shut down time setting?
D
Denise Dinyon
Heather, not certain what you're asking. I explained above where to find it in the Service record. It's a setting that keeps people from booking too close to closing time, so that you don't get caught with "invisible services' drifting past closing time when clients use online booking. Go to:
Manager
Services
Choose a service you want to update
Advanced tab
Shut Down Time
V
Valbona Tana
👏🏻👏🏻👏🏻👏🏻 We need this ASAP. This is my top request so that we can streamline online booking. There are so many things that you can do with the 0 minute service
P
Paula Colarusso
Yes! But we should still be able to see it on the schedule, right now we double book and fight the system warnings and the gap time. Frustrating on a desktop, impossible on the app 😒
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