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When you add services to an existing ticket, please have them be automatically checked in. RIght now, any add ons you have to manually check in to avoid a "no show"
J
Jamie Stewart
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Paula Colarusso
Adding a service on at the check out should be easy, this isn't. And then the no show message is absolutely WRONG and we can't override that error... just mistakes upon mistakes.
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Lisa Tomes
Totally agree!
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Autumn Spencer
This is critical for a busy functioning salon/spa. missed add on and payments results in lost income and commissions. micromanaging if it's checked in or not and unnecessary notifications to staff
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M
Michael Messenger
This is so needed. If the client is already checked-in, additional services should automatically check-in. I am always concerned that Phorest will send a No Show message to the client when adding additional service for a time that has already passed.
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D
Denise Dinyon
This. We miss ring ups on services where the technician adds the service in PhorestGo once the guest has arrived, and it doesn't auto update to the desktop when the guest checks out up front.
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