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We would like to be able to put a service through as a cancellation fee instead of having to change the amount. It would be great to track this in report as well as having a pop up saying a client owes an outstanding amount. This would also mean that if we had it set to a set % we wouldn't need to allow staff to change the price function.
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Cameron Dermody
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A Myra Pardue
This would be great- When we charge our no-show fee from an appointment that was NOT booked online, it doesn't count as a cancelation/no-show in the system and it should! If there was a pop-up when you cancel/delete an appointment the same way there is when you delete an online appointment same day that would be PERFECTION.
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Casey Ebert
Yes! I have been asking for this since I started with Phorest. All these reports and we can’t track cancelation fees?!
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Hi Cameron Dermody,
Thank you for taking the time to post feedback. To make sure I understand what you are asking is the below correct?
When charging a cancellation/no-show fee for a client using PhorestPay we should allow the salon to set a % fee so it is processed without requiring the salon staff to enter anything
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Cameron Dermody
Phorest Product100% and as Casey said an easy way to track it too!
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