PRIORITY -Discounted gift card effecting receipt total
K
Kim Mcmurphy
On a gift card that was sold at a discount, when the guest uses that GC the total of the receipt is now showing a lower total, and the guest thinks they have been overcharged. THIS NEEDS TO CHANGE ASAP. I have emailed receipt copies to Kristina in tech support to show examples.
Autopilot
Merged in a post:
PRIORITY PAIN POINT- DISCOUNTED GIFT CARDS
E
Emily Duncan
We avoid doing promotions on gift cards because we do not allow discounted giftcards to be combined with additional promotions. We should be able to disable any programmed promotion from being combined with a discounted gift card. Or at the very least a pop-up alerting the front desk that this giftcard was sold at a discount or for less than face value, would be so helpful!
C
Christine Truax
Please remove the discount total on the receipt. It is very confusing to clients and causing issues at the front desk.