Waitlist doesn't function as it needs to.
S
Seán O'Riordan
Cannot select dates and times for clients who want to be added to a waitlist. Cannot choose specific packages over services, so you have to pick random services which may not be reflective of what the client wants to book in for. The automatic drop in of clients in gaps in the diary is also a frustrating feature which doesn't add any value. It would be great to see some improvements on this feature, as we would expect this to function at a much simpler level and actually be useable. As things stand, we don't use this function at all because it's not user friendly. Should be more straightforward
L
Lesley Mitchell
We really need a visible column put back in so we can see every day what is on the waiting list. Also if you're busy, and something pops up for a week in advance, you won't necessarily see it, then it disappears. This new version is terrible. Clearly not done by hair or beauty professionals, so they don't understand how a salon works?
A
Ali Killick
It’s changed hasn’t it! It doesn’t stay on the screen visible so we can see who’s waiting either
H
Hazel Sibbald
Agreed, it is not usable, you can't even select 'Any Staff member'
Edify Salon
This is also why we do not use the waitlist feature.